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Consumption models helping to enable business transformation

Source: Cisco
Co-Author: Larry Scherzer, Director, Financial Product Development Digital transformation is really about business transformation and is driving the need for new consumption models. Gartner reports that 47 percent of CEOs are being challenged by their board of directors to make progress in digital business.  The demands are becoming more diverse and complex as new business applications […]Consumption models helping to enable business transformation

Announcing Cisco Kinetic for Cities: New name, alignment and evolution for Smart+Connected Digital Platform

Source: Cisco
As more cities and communities undertake digital transformation, Cisco continues to lead with powerful research, vision, technology, and business models all designed to guide our customers’ journey. We continue to evolve our offerings—drawing on internal and partner resources and customer feedback—to lay a path forward and keep it clear, safe, and well lit. In fact, […]Announcing Cisco Kinetic for Cities: New name, alignment and evolution for Smart+Connected Digital Platform

Veeam Backup for Microsoft Office 365 1.5 is now available

Source: Veeam

Software as a Service, and especially Microsoft Office 365, has become more and more popular in today’s world. Software as a Service brings many advantages over implementing a service on premises, but also brings forth some new challenges. Here’s a good read on Office 365-related challenges.

However, the most important question you should ask yourself is: How much does my business rely on email?

Veeam introduced Veeam Backup for Microsoft Office 365 in November 2016. This solution has quickly become very popular with many existing as well as new Veeam customers. With version 1.5, we are introducing new functionality to address many business needs.

Scalability

Scalability was a major focus during the development of this new version because it could solve many large Office 365 deployment challenges.

Some companies that have moved entirely to Microsoft Office 365 want the backup of their crucial data also “as a Service.” To be able to support these requirements, development made sure that a single installation could scale out using proxy components (just like Veeam Backup & Replication scales out) with the use of multiple repositories to allow for segregation of data between customers.

This segregation also solves business challenges for companies that need to make a distinction in retention time within the company. For instance, VIP-users’ email might need to be kept for a longer period compared to contractors.

Another challenge that businesses need to overcome is the interaction with the Exchange Online servers. Due to the throttling mechanisms, it is not always easy to back up your valuable information within an ideal time frame. By adding the possibility to have more backup threads  and the capability to limit bandwidth, those challenges can be overcome more easily.

Veeam Backup for Microsoft Office 365 1.5

Automation

Creating new users, removing or disabling users – these are obviously common tasks that occur in many organizations daily. These daily tasks are most likely a small piece of other larger functions, like the onboarding or offboarding of users across all of your various systems. Think about creating the user in a directory service, creating and enabling the mailbox, connecting that user to an ERP system and, in our case, enabling the backup of that mail user.  Veeam Backup for Microsoft Office 365 comes with full PowerShell and RESTful API support, allowing you to automate the backup, gaining back valuable time and making sure that all data is protected.

There are MANY more scenarios that can be achieved with automation. Deploying new infrastructure components on premises, altering infrastructure configurations (adding proxies and repositories) and even automating the restore of Exchange Online items.

The addition of a RESTful API allows service providers to integrate this service into their existing portal workflows, allowing them to automate tenant creation and deployment of segregated repositories, deploying more infrastructure components and much more.

Veeam Backup for Microsoft Office 365 1.5

Supporting more scenarios

Some organizations are already all-in on Veeam Backup for Microsoft Office 365, while others might be in a migration phase, supporting a hybrid environment of Exchange Online and Exchange on premises. Other organizations prefer to keep their production data on premises but their archives in the cloud, or even the other way around depending on security requirements, legislation or other reasons. Veeam Backup for Microsoft Office 365 1.5 is able to cover all of these scenarios.

Veeam Backup for Microsoft Office 365 1.5

Finally, for service providers, Veeam Backup for Microsoft Office 365 allows tenants to use our very known and loved Veeam Explorer for Microsoft Exchange technology to connect remotely to their data and perform restores as they wish.

Our R&D team has listened to your feedback and has also expanded the platform support to include different Office 365 regions, such as the U.S. Government (DoD and non-DoD), Office 365 Germany and Office 365 China.

Veeam Backup for Microsoft Office 365 1.5

Lastly, we’ve added support for protecting your valuable data in public folders, whether they exist on premises or in the cloud.

Conclusion

Veeam Backup for Microsoft Office 365 1.5 is now generally available. Organizations have a solution to many of their business requirements, challenges and requests. Service providers are now given the ability to build-out a new Backup as a Service solution for their customers’ Office 365 email data.

Obviously, there’s more – many other enhancements are included in this release, based on your requirements and solution needs that we’ve received through the community forums, face-to-face conversations or any other way that you reached out to us. Like all things Veeam, we’re certainly not stopping!  Join the conversation and let us know your comments.

More resources

The post Veeam Backup for Microsoft Office 365 1.5 is now available appeared first on Veeam Software Official Blog.

Veeam Backup for Microsoft Office 365 1.5 is now available

Veeam support troubleshooting series: How to restore from tapes, if you get “Invalid block size”

Source: Veeam

In this article, we will review how to resolve an issue that might be caused by a mismatch between the block size set in your Veeam tape drive properties and the one actually supported by the tape device itself. You will learn why block size can be different and how to fix it.

And even if you’ve never come across such a problem, you may also find this post useful, as under certain circumstances changing the block size can help you increase the processing rate. This is because when you have a higher block size, the drive is supposed to write data more quickly.

Invalid block size backstory

Something bad happened with your HBA controller and you had to replace it. Meanwhile, your Veeam Server stays the same (i.e. the OS and the application were not re-installed), and the tape library and the drive were not changed as well.

You set up everything and your boss asked you to restore a VM from some old tapes written a day before the HBA controller replacement. You see an “Error: Invalid block size” alert.

Identifying the error

First of all, ensure that you see exactly the same issue as we are going to describe. Start with checking restore logs on the Veeam Server from C:ProgramdataVeeamBackup. In the log, you should see the following stack trace:

[timestamp] <01> Info [AP] (0f3e) command: 'getTapeMediaIdn.Tape3n'

[timestamp] <10> Info [AP] (0f3e) output: <error code="0">

[timestamp] <08> Info [AP] (0f3e) output: Cannot set block size: 1048576setMediaParameters error: Tape error: '87' (The parameter is incorrect.)

[timestamp] <08> Info [AP] (0f3e) output: --tr:Failed to recognize tape media block size

[timestamp] <08> Info [AP] (0f3e) output: --tr:Tape initialization FAILED.

[timestamp] <08> Info [AP] (0f3e) output: </error>

[timestamp] <08> Info [AP] (0f3e) output: >

[timestamp] <01> Error Invalid block size (Veeam.Tape.Core.MediaHeaderReadException)

For some reason, the new tape library did not let us set the previous block size for the tapes:

[timestamp] <08> Info [AP] (0f3e) output: Cannot set block size: 1048576setMediaParameters error: Tape error: '87' (The parameter is incorrect.)

Once you are done checking the logs, verify what block size is mentioned in the settings of the Veeam tape drive. If you can change it to the one that was used to write the data to tape, the issue is likely to be resolved. However, if you see that the maximum block size is lower than you expected, go to the Device Manager and verify the block size mentioned there. If there is any mismatch and the maximum available block size in the Device Manager is larger than the one in Veeam Backup & Replication, you are facing the same behavior we are investigating here.

For example, in the support case that became the blueprint for this article, the Veeam drive settings showed the maximum available block size of 512 KB. However, in the past there was a possibility to choose a bigger block size.

Troubleshooting Invalid block size

Fig 1. Drive settings in Veeam Backup & Replication

And in the Device Manager, the maximum available block size was 8 MB.

Troubleshooting Invalid block size

Fig 2. Tape Drive parameters in the Device Manager

So why do we have this restriction in Veeam, while the driver itself allowed the use of a bigger block size? To figure this out, let’s go deeper.

The deeper you look, the more you find

There can be several root causes of such behavior, but we’re going to examine the most common one. In the above case, the reason was in the block size limitation in the controller. As you remember, that was the only difference in the new setup — the new HBA controller. Per the Veeam Backup & Replication User Guide:

If you connect the tape devices via HBA, Veeam Backup & Replication uses the block size configured for the HBA.

Resolution steps

To resolve the issue, you need to determine what block size is supported and configured for HBA and align it with the one you want. After you change the block size, you need to run “scan for hardware changes” in the Device Manager. Once changes are applied for the drive, don’t forget to restart Veeam Tape Service.

There can be different scenarios for different vendors, which can easily be found on the internet. Further in this article, we’ll provide an example based on the HPE QLogic device. HPE provides an official article on changing block size in a QLogic HBA.

To manage settings, we downloaded a specific tool for our tape server’s OS from the HPE QLogic site.

To determine the block size that was set, we used -tsize cmd, as it’s shown on the image below:

Troubleshooting Invalid block size

Fig 3. HPE QLOGIC management tool

After that we set a new block size with the command -tsize /fc /set 2048 and were able to select a bigger block size in Veeam Backup & Replication. Keep in mind that you need to set the block size used previously for writing the data to this specific tape.

Troubleshooting Invalid block size

Fig 4. Updated drive settings in Veeam Backup & Replication

Conclusion

The issue with the invalid block size can appear not only during restore operations but also during inventory or cataloging. You should always keep in mind that whenever there are changes there are consequences. Check carefully for limitations, find the mismatches and try to fix them. Otherwise, we are always here and ready to help!

The post Veeam support troubleshooting series: How to restore from tapes, if you get “Invalid block size” appeared first on Veeam Software Official Blog.

Veeam support troubleshooting series: How to restore from tapes, if you get “Invalid block size”

Now taking orders for Cisco Integrated System for Microsoft Azure Stack

Source: Cisco
Now taking orders for Cisco Integrated System for Microsoft Azure Stack   We are now taking orders for Cisco Integrated System for Microsoft Azure Stack, offering customers a powerful cloud-ready solution that gives them full control over how they manage data, governance, security and performance.   We combined Microsoft’s robust Azure cloud platform with Cisco’s […]Now taking orders for Cisco Integrated System for Microsoft Azure Stack

CSO Women’s Professional Development Day: Celebrating 5 Years!

Source: Cisco
We recently celebrated our 5th Annual Women’s Professional Development Day on Thursday, August 31st, sponsored by Cisco’s Corporate Strategy Office (CSO). Our theme for this year’s event was Making Empowerment Happen. The invite-only event drew over 600 internal and external attendees, including members of the Cisco Empowered Women’s Network and employees from over 50 customers […]CSO Women’s Professional Development Day: Celebrating 5 Years!

When AI Joins Your Meeting

Source: Cisco
One of the best things about working at a company with Cisco’s resources is you get to blend fundamental technology research with macroeconomic trends. For example, the inevitable improvement of A.I. and collaboration technology, empowered by the global rise towards building distributed work teams, will lead to a revolution in how A.I. affects teamwork. Over […]When AI Joins Your Meeting