Veeam Availability Console U1 is now available

Source: Veeam

Managed service providers (MSPs) are playing an increasingly critical role in helping businesses of all sizes realize their digital transformation aspirations. The extensive offerings made available to businesses continue to allow them to shift day-to-day management onto you, the MSP, while allowing them to focus on more strategic initiatives. One of the most notable services being backup and recovery.

We introduced Veeam Availability Console in November 2017, a FREE, cloud-enabled management platform built specifically for service providers. Through this console, service providers can remotely manage and monitor the Availability of their customer’s virtual, physical and cloud-based workloads protected by Veeam solutions with ease. And, in just a few short months, we’ve seen incredible adoption across our global Veeam Cloud & Service Provider (VCSP) partner base, with overwhelmingly positive feedback.

Today, I’m happy to announce the General Availability (GA) of Veeam Availability Console U1, bringing with it some of the most hotly requested features to help further address the needs of your service provider business.

Enhanced Veeam Agent support

The initial release of Veeam Availability Console was capable of monitoring Veeam Agents deployed and managed by the service provider through Veeam Availability Console. New to U1 is the ability to achieve greater insights into your customer environments with new support that extends to monitoring and alarms for Veeam Agents that are managed by Veeam Backup & Replication. With this new capability, we’re enabling you to extend your monitoring services to even more Veeam customers that purchase their own Veeam Agents, but still want the expertise that you can bring to their business. And yes, this even includes monitoring support for Veeam Agent for Linux instances that are managed by Veeam Backup & Replication.

New user security group

VCSP partners wanting to delegate Veeam Availability Console access without granting complete control (like local administrator privileges) can now take advantage of the new operator role. This role permits access to everything within Veeam Availability Console essential to the remote monitoring and management of customer environments (you can even assign access to your employees on a company-by-company basis), but excludes access to Veeam Availability Console server configuration settings. Now you can assign access to Veeam Availability Console to your staff without exposing settings of the Veeam Availability Console server.

ConnectWise Manage integration

We’re introducing native integration with ConnectWise Manage. Through this new, seamless integration (available in the plugins library tab), the management, monitoring and billing of Veeam Availability Console-powered cloud backup and Disaster Recovery as a Service (DRaaS) can now be consolidated with your other managed service offerings into the single pane of glass that is ConnectWise Manage. This integration makes it easier and more efficient to expand your services portfolio while making administration of multiple, differing managed services much more efficient.

Matt Baldwin, President of Vertisys said, “This integration is exactly what my business needs to streamline our managed backup and DRaaS offering. The interface is clean and intuitive with just the right number of features. We project a yearly savings of 50 to 60 hours.”

Let’s take a closer look at some of the integration points between Veeam Availability Console and ConnectWise Manage.

Mapping companies

Firstly, the integration will help avoid a lot of manually intensive work by automatically synchronizing and mapping companies present in ConnectWise Manage with those in Veeam Availability Console. Automatic mapping is achieved through the company name. Before mapping is fully-complete, Veeam Availability Console allows you to check over what it’s automatically mapped before committing to the synchronization. If no match is found, mapping can be completed manually to an existing company or through the creation of a new company, with the option to send login credentials for the self-service customer portal, too.

Ticket creation

The integration also enables you to more quickly resolve issues before they impact your customers’ business through automatic ticket creation within ConnectWise Manage from Veeam Availability Console alarms. You can specify from the list of available alarms within Veeam Availability Console all those that are capable of triggering a ticket (e.g. failed backup, exceeding quota, etc.), and to which service board within ConnectWise Manage the ticket is posted. We’ve also enabled you with the capability to set delays (e.g. 1 minute, 5 minutes, 15 minutes, etc.) between the alarm occurring and the ticket posting, so issues like a temporary connectivity loss that self-resolves doesn’t trigger a ticket immediately. Every ticket created in ConnectWise Manage is automatically bundled with the corresponding configuration, such as representing a computer managed by Veeam Availability Console. This makes it incredibly easy for support engineers to find which component failed and where to go fix it. The integration also works in reverse, so that when tickets are closed within ConnectWise Manage, the corresponding alarm in Veeam Availability Console will be resolved.


The final part of the integration extends to billing, reducing complexities for you and your customers by consolidating invoices for all the managed services in your portfolio connected to ConnectWise Manage into a single bill. Not only this, but the integration allows for the automatic creation of new products in ConnectWise Manage, or mapping to existing ones. Service providers can select which agreement Veeam Availability Console-powered services should be added to on a per-customer basis, with agreements updated automatically based on activity, quota usage, etc.

Enhanced scalability

Finally, we’ve enhanced the scalability potential of Veeam Availability Console, enabling you to deliver your services to even more customers. The scalability improvements specifically align to the supported number of managed Veeam Backup & Replication servers, and this is especially useful when paired with the enhanced Veeam Agent support discussed earlier. This ensures optimal operation and performance when managing up to 10,000 Veeam Agents and up to 600 Veeam Backup & Replication servers, protecting 150-200 VMs and Veeam Agents each.

We’re very excited about the new possibilities this latest update will bring for not only your business, but also for your customers’ and their Availability. To get started with these new features of Veeam Availability Console, download the latest update today — it’s FREE!

The post Veeam Availability Console U1 is now available appeared first on Veeam Software Official Blog.

Veeam Availability Console U1 is now available

PowerShell script to deploy Veeam Backup & Replication

Source: Veeam

In this blog post, I will show you how you can deploy Veeam Backup & Replication 9.5 with Update 3 to a virtual machine. This is a really handy, little script because it can help you get Veeam going in your lab in a snap. The basic steps to accomplish this are as follows.

1. Create a virtual machine running Windows Server 2016. In my case, I created a Hyper-V VM called Management01.

2. Download a copy of Veeam Backup & Replication and prepare either an already existing license file or request a trial one from the same download page.

3. In our case, we stored both files in F:Temp1

4. Grab a copy of the PowerShell script from my GitHub repository and save it to the same F:Temp1 location

5. Open an Administrative PowerShell Prompt and change the path to F:temp1. Then type Import-Module .Install-Veeam-HyperV.PS1 -Force -Verbose and press Enter. This will load the Install-Veeam Module which we will use to deploy Veeam to our lab.

6. Type Install-Veeam -VMName Management01 -GuestOSName -Management01 -VMPath F:dcbuild_test and run it.

7. On the Please Select the Veeam 9.5 UR3 ISO window, browse to F:temp1VeeamBackup&Replication_9.5.0.1535.Update3.iso

8. On the Please Select the Veeam License File window, browse to your license file prepared at step 2. In my case, I used my Veeam NFR license.

9. Input the credentials for your lab. In my case, I will install using my Domain Administrator Account “MVPDaysAdministrator”. We will pipe this into the VM using PowerShell direct with the $DomainCred variable.

At this point it is time to sit back and relax as the next steps will happen automatically:

    1. Add a new VHDx file from the host
    2. Format the new VHDx file and giving it a volume label of Veeam
    3. Mount the VHDx to the host
    4. Copy the Veeam ISO specified earlier
    5. Copy the Veeam license file specified earlier
    6. Install 2012 System CLR types
    7. Install SQL Express
    8. Install the Veeam Backup & Replication 9.5 server
    9. Install the Veeam Backup Console
    10. Install the Explorer for Active Directory
    11. Install the Explorer for Exchange
    12. Install the Explorer for SQL
    13. Install the Explorer for Oracle
    14. Install the Explorer for SharePoint
    15. Install the Enterprise Manager web and Cloud Portal
    16. Finally update to Rollup 3

Your finished product will look just like this:

I hope you enjoyed this post, and please feel free to update my code and use it in your lab. As always, happy learning!

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The post PowerShell script to deploy Veeam Backup & Replication appeared first on Veeam Software Official Blog.

PowerShell script to deploy Veeam Backup & Replication

Key takeaways from VeeamON 2018: Hyper-Availability is the new black

Source: Veeam

VeeamON 2018 is still fresh in my memory after three busy, yet inspiring conference days in Chicago, IL. Over 2,200 attendees from all around the world attended VeeamON 2018, and I had the chance to catch up with old friends and make some new ones as well. There were many things to learn, discover and experience during the conference. Here are the most important moments from VeeamON 2018.

New messaging

As we step forward into the enterprise neighborhood, during VeeamON Chicago, we introduced our new messaging and vision: To be the most trusted provider of Intelligent Data Management solutions to meet the expectations of a world that demands the Hyper-Availability of data. This mindset shift reflects the new way organizations deal with data, which is growing rapidly, is crucial for business and is highly distributed across many different platforms and infrastructures. Therefore, enterprise data requires a new solution, one that is able to transition from traditional policy-based data management to a more behavior-based system.

These are the five stages of the journey to Intelligent Data Management for the Hyper-Available Enterprise:

Veeam Innovation Awards

The inaugural edition of the Veeam Innovation Awards took place during VeeamON in Chicago. We celebrated several organizations that were innovative while providing state-of-the-art Veeam-powered solutions for enterprises across the globe. The winners were iland, Merrimac Solutions, Probax and SIS. To find out more about the Veeam Innovation Awards 2018, check out this blog post.

Net Promoter Score update

We announced our current Net Promoter Score (NPS) of 73. The research was conducted by an independent third-party vendor and is 5x the industry average, showing immense satisfaction from our customers, the core of our business!


My favorite sessions at VeeamON 2018 were Veeam Backup for Microsoft Office 3650 and What’s New and Deep Dive, held by Mike Resseler and Kostya Yasyuk. Microsoft Office 365 is a great tool that most of us use on a daily basis, and big things are coming in Veeam Backup for Microsoft Office 365 2.0:

  • NEW Data protection for OneDrive for Business — fast, efficient backup of Office 365 OneDrive for Business accounts with the ability to restore and export files and folders (including OneNote notebooks) with the NEW Veeam Explorer for Microsoft OneDrive
  • NEW Data protection for SharePoint — The ability to back up SharePoint Online and SharePoint on premises with fast, flexible recovery of SharePoint sites, documents, libraries and lists with the already-familiar Veeam Explorer for Microsoft SharePoint now built-in
  • ENHANCED Major ease-of-use and backup flexibility improvements in a newly redesigned job wizard to make setup, search and maintaining visibility into your data easier than ever
  • NEW Veeam Backup for Microsoft Office 365 Free Edition

It’s important to know that Microsoft’s responsibility is the Office 365 infrastructure, and the data remains the customer’s responsibility. Backing up Office 365 data is about integrity, compliance and having access to and control of data.

Hands-on lab

During the event, when I wasn’t attending sessions, you could find me in the Expo Hall, attending live demos at our sponsors’ booths, engaging in conversations with other IT fellows or challenging people to table tennis. Another point of interest at the Expo Hall was the Hands-On Lab, where attendees came to see the Veeam solutions in action.

Did you miss VeeamON 2018, but you are still interested in experiencing the event? No problem — you can replay the general sessions and watch the VeeamON 2018 recap from Veeam LIVE.

See also

The post Key takeaways from VeeamON 2018: Hyper-Availability is the new black appeared first on Veeam Software Official Blog.

Key takeaways from VeeamON 2018: Hyper-Availability is the new black

CSPs and MSPs: 4 services for any cloud

Source: Veeam

You are a service provider — you’ve seen it all in terms of IT business challenges. You would be hard-pressed to find an organization with just one business challenge related to IT services, and a lot rides on their end goal. Are they looking to solve for backup to the cloud, recovery from the cloud or elevating their data protection within the cloud? It could be a combination of all three. You know how complicated multi-cloud environments can get, and when you factor in legacy solutions, compliance regulations and a whole host of other complexities, it can leave you — as their service provider — grasping for simple solutions.

Over the course of 2017, Veeam launched several new solutions for Veeam Cloud & Service Provider (VCSP) partners. Today, I’m highlighting four Veeam-powered services that you could deliver using Veeam’s newest, and most trusted, solutions for data protection.

To the cloud

You’ve likely heard all about the importance of cloud backup and Disaster Recovery as a Service (DRaaS) from industry and thought leaders — including Veeam! That’s because market research shows that organizations are moving toward cloud backup and DRaaS strategies, if they aren’t already there. According to the ESG report, Delivering Veeam-powered Data Protection Services, an ESG Solution Showcase, 46% of organizations report using cloud infrastructure services for data backup and archive and 36% for disaster recovery (DR). ESG also reported on the significant interest level of these types of services — 47% of customers are interested in cloud backup services, 40% are interested in DRaaS and 37% are interested in end-to-end Backup as a Service (BaaS). That is a lot of potential margin, folks! If your customer needs a reliable and effective solution that leverages a multi-tenant architecture to send applications and data off site and execute failover and failback for DR, then this is it.

From the cloud

This Infrastructure as a Service (IaaS) and Software as a Service (SaaS) data protection offering encompasses protection from the cloud to your customers’ on-premises environments. Customers with applications running in hyperscale public clouds and SaaS — like Microsoft Office 365 — are going to benefit from this type of service offering. Most customers don’t realize that they need to protect workloads that reside in the cloud. As a service provider, you can unlock new revenue potential by helping customers regain control over file and granular level item recovery. Plus, this service type gives you the opportunity to provide value-added services for some of the highest-demanded offerings on the market, including Amazon Web Services (AWS).

Within the cloud

Veeam is known as the leader in data protection for virtualized environments — which is the technology that enables providers to build clouds at scale. Veeam has the tools needed to offer reliable, effective protection of your IaaS customers, including features to help you build self-service backup options and offer replication between data centers.

There are also cross-cloud plays for customers of hyperscale public clouds, like AWS and Microsoft Azure. 81% of organizations are utilizing two or more IaaS providers, according to the ESG report, Multi-cloud Strategies Are on the Rise. By leveraging Veeam solutions, you can offer data protection services across Availability zones or across providers — storing a cloud backup from a hyperscale public cloud in your own IaaS offering.

Remote managed services

Many customers are realizing that they don’t have the time or resources to get the true business value out of their infrastructure as it stands now — they are just trying to keep the lights on. According to a 451 Research study commissioned by Microsoft, 56% of respondents reported that they planned on leveraging a managed backup service in 2017. That is where you come in to not only bolster their current operations, but to strategize and deploy continuous optimization. As a managed service provider, you have the opportunity to do what your customers can’t, which is to shop for value-added services to make your job easier and your margin larger. And that is where Veeam comes in, to offer reliable, powerful remote monitoring and management tools that deliver the data protection that your customers don’t even know they need.

Ultimately, you guys are the true experts and know what will work best for your managed service provider business. But, no matter which area you are looking to address to better serve your customers, the NEW Veeam-powered services menu is your gateway to capturing new customers, building recurring revenue streams and delivering value-added services that your customers need to survive and thrive in the new age of multi-cloud.

Next step — point your browser to our new solution page to learn more about building Veeam-powered services and to access free trials of the best-fit solutions for each service.


The post CSPs and MSPs: 4 services for any cloud appeared first on Veeam Software Official Blog.

CSPs and MSPs: 4 services for any cloud