How to recover deleted emails in Office 365

Source: Veeam

Even though collaboration tools like Microsoft Teams and Slack are changing the workplace, email is still going strong and used for most of the communication within companies. Whether you are using Exchange on-premises, online or in a hybrid setup, it’s important to protect the data so you can recover in case of data loss. At Veeam, we have been talking about six reasons why you need Office 365 backups for quite some time, but the same applies if you are still using Exchange on-premises or are still in the migration process.

How to recover deleted emails from accidental deletion

The most common reason for data loss is accidentally deleted emails. However, within Office 365 email there are two different types of deletion, soft-delete or hard-delete. If you perform a soft-delete, you just hit the delete button on an email and it is moved to the Deleted Items folder (also called the recycle bin). In most cases, you can just go in there and recover deleted emails with a few clicks. However, if you perform a hard-delete, you leverage the shift button and delete the email. In this case, the email is deleted directly and can’t be recovered from the Deleted Items folder. While the email becomes hidden, you can still recover it based upon the Deleted Item Retention threshold. This applies to both Exchange on-premises and Exchange Online. By default, this is set to 14 days, but it can be modified. But what if you need to retrieve deleted emails beyond these 14 days?

Recover deleted emails using the Veeam Explorer

Veeam Explorer for Microsoft Exchange was introduced back in 2013 and is one of the most popular recovery features across the Veeam platform. While the first release only supported Exchange 2010, it now supports Exchange 2010 up to 2019, as well as hybrid deployments and Exchange Online. In addition to retrieving deleted emails, you can also recover contacts, litigation hold items, calendar items, notes, tasks, etc. You can even compare an entire production mailbox or folder with its associated backup mailbox or folder and only recover what is missing or deleted!

If you still have Exchange on-premises, you can use Veeam Backup & Replication or the Veeam Agent for Microsoft Windows to protect your server, allowing you to recover items (like deleted emails, meetings…) directly. Make sure you enable application-aware processing within the backup job and Veeam Backup & Replication will detect the Exchange service. From the Backups node view, right click on the corresponding Exchange server (or search for it at the top) and go to Restore application items and select Microsoft Exchange mailbox items.


Are you already using Office 365 (or in hybrid mode during the migration process)? Just leverage Veeam Backup for Microsoft Office 365 to recover deleted emails or any other any Exchange, SharePoint or OneDrive for Business item you want.


Once the Veeam Explorer has started, it will load the corresponding database and allow you to perform a restore.


If you know which item(s) you have lost, you can just navigate to the corresponding mailbox and folder to restore the deleted email. If you don’t know where it was at the point of deletion, you can leverage multiple eDiscovery options.


If we for example search for all emails from a specific person, it would look like this.


Once you’ve found the deleted email you need to restore, we can continue with the restore process. Veeam Explorer for Microsoft Exchange gives you multiple options to perform the restore.

  • Restore to the original location
  • Restore to another location
  • Export as MSG/PST file
  • Send as an attachment

In the example below we will restore the deleted email back to the original location.


After filling in the account credentials, the item will be restored and available in the mailbox.

Still in need of a backup?

Are you still in need of a backup of Office 365 Exchange Online? Start today and download Veeam Backup for Microsoft Office 365 v3, or try the Community Edition for up to 10 users and 1 TB of SharePoint data.

If you need a backup for Exchange on-premises, download Veeam Backup & Replication today. Veeam Explorer for Microsoft Exchange is even available in the Community Edition!

Still not convinced? Read an unbiased review of Veeam Backup for Microsoft Office 365 from TechGenix.


The post How to recover deleted emails in Office 365 appeared first on Veeam Software Official Blog.

How to recover deleted emails in Office 365

What’s new in v3 of Veeam’s Office 365 backup

Source: Veeam

It is no secret anymore, you need a backup for Microsoft Office 365! While Microsoft is responsible for the infrastructure and its availability, you are responsible for the data as it is your data. And to fully protect it, you need a backup. It is the individual company’s responsibility to be in control of their data and meet the needs of compliance and legal requirements. In addition to having an extra copy of your data in case of accidental deletion, here are five more reasons WHY you need a backup.

With that quick overview out of the way, let’s dive straight into the new features.

Increased backup speeds from minutes to seconds

With the release of Veeam Backup for Microsoft Office 365 v2, Veeam added support for protecting SharePoint and OneDrive for Business data. Now with v3, we are improving the backup speed of SharePoint Online and OneDrive for Business incremental backups by integrating with the native Change API for Microsoft Office 365. By doing so, this speeds up backup times up to 30 times which is a huge game changer! The feedback we have seen so far is amazing and we are convinced you will see the difference as well.

Improved security with multi-factor authentication support

Multi-factor authentication is an extra layer of security with multiple verification methods for an Office 365 user account. As multi-factor authentication is the baseline security policy for Azure Active Directory and Office 365, Veeam Backup for Microsoft Office 365 v3 adds support for it.

This capability allows Veeam Backup for Microsoft Office 365 v3 to connect to Office 365 securely by leveraging a custom application in Azure Active Directory along with MFA-enabled service account with its app password to create secure backups.

From a restore point of view, this will also allow you to perform secure restores to Office 365.

Veeam Backup for Microsoft Office 365 v3 will still support basic authentication, however, using multi-factor authentication is advised.

Enhanced visibility

By adding Office 365 data protection reports, Veeam Backup for Microsoft Office 365 will allow you to identify unprotected Office 365 user mailboxes as well as manage license and storage usage. Three reports are available via the GUI (as well as PowerShell and RESTful API).

License Overview report gives insight in your license usage. It shows detailed information on licenses used for each protected user within the organization. As a Service Provider, you will be able to identify the top five tenants by license usage and bring the license consumption under control.

Storage Consumption report shows how much storage is consumed by the repositories of the selected organization. It will give insight on the top-consuming repositories and assist you with daily change rate and growth of your Office 365 backup data per repository.


Mailbox Protection report shows information on all protected and unprotected mailboxes helping you maintain visibility of all your business-critical Office 365 mailboxes. As a Service Provider, you will especially benefit from the flexibility of generating this report either for all tenant organizations in the scope or a selected tenant organization only.

Simplified management for larger environments

Microsoft’s Extensible Storage Engine has a file size limit of 64 TB per year. The workaround for this, for larger environments, was to create multiple repositories. Starting with v3, this limitation and the manual workaround is eliminated! Veeam’s storage repositories are intelligent enough to know when you are about to hit a file size limit, and automatically scale out the repository, eliminating this file size limit issue. The extra databases will be easy to identify by their numerical order, should you need it:

Flexible retention options

Another top question is about the used retention type. The default retention type can best be seen as an “item-level” backup method when Veeam Backup for Microsoft Office 365 backs up and stores the data modified between now and the defined retention period. To give a simple example, if the retention period is set to 5 years, everything between today and 5 years ago will be protected. In tomorrow’s backup, it will add data modified or added within this day and remove the oldest data which modification date falls out of the specified retention period.

The described retention behavior perfectly meets the needs of companies who don’t want to store more data than their internal policy requires. But those who have already been using Veeam’s flagship solutions for years found this confusing, as they are used to the full and forever incremental backup approach.

We listened to your feedback! Starting with Veeam Backup for Microsoft Office 365 v3, you can leverage the similar “snapshot-based” retention type. Within the configuration of the repository, there are two options now to choose from: Item-level retention and Snapshot-based retention.

Based upon the choice, backup jobs pointing to this repository will apply the retention type. This is a global setting per repository. Also note that once you set your retention option, you will not be able to change it.

Other enhancements

As Microsoft released new major versions for both Exchange and SharePoint, we have added support for Exchange and SharePoint 2019.

We have made a change to the interface and now support internet proxies. This was already possible in previous versions by leveraging a change to the XML configuration, however, starting from Veeam Backup for Microsoft Office 365 v3, it is now an option within the GUI. As an extra, you can even configure an internet proxy per any of your Veeam Backup for Microsoft Office 365 remote proxies.  All of these new options are also available via PowerShell and the RESTful API for all the automation lovers out there.

On the point of license capabilities, we have added two new options as well:

  • Revoking an unneeded license is now available via PowerShell
  • Service Providers can gather license and repository information per tenant via PowerShell and the RESTful API and create custom reports

To keep a clean view on the Veeam Backup for Microsoft Office 365 console, Service Providers can now give organizations a custom name.

Based upon feature requests, starting with Veeam Backup for Microsoft Office 365 v3, it is possible to exclude or include specific OneDrive for Business folders per job. This feature is available via PowerShell or RESTful API.

Go to the What’s New page for a full list of all the new capabilities in Veeam Backup for Microsoft Office 365.

Time to start testing?

There’s no better time than the present for you to get your hands-on Office 365 backup. Download Veeam Backup for Microsoft Office 365 v3, or try Community Edition FREE forever for up to 10 users and 1 TB of SharePoint data.

The post What’s new in v3 of Veeam’s Office 365 backup appeared first on Veeam Software Official Blog.

What’s new in v3 of Veeam’s Office 365 backup

Another look at the 2019 Veeam Innovation Awards for Partners

Source: Veeam

The nomination window for the 2019 Veeam Innovation Awards for Partners is closing in a few days, so we’re taking a minute to highlight some of the VIA 2018 winners announced earlier this year.

First and foremost, Veeam Software loves innovation – internally and with our partners. We’ve shown this through the years in our products and with every new release, we’ve seen our customers and partners be innovative as well. Throughout the years we’ve seen great things come to live, some shared public and some kept internal within the company.

At VeeamON 2018, the batch of Veeam Innovation Awards went out to the top innovations and we already covered, Probax and Iland, who did amazing things with Office 365 and some great implementations built on top of Veeam Cloud Connect, respectively. Looking back at last year’s solutions, two other awardees leveraged the breadth of Veeam’s technologies within their offerings: SIS and Merrimac.


SIS created a solution which enabled their customers to leverage their Veeam Cloud Connect backups into their existing vCloud Director environment. This gives their customers a huge advantage in terms of recovery when needed as they can just power on 1 or more virtual machines at once giving them a high value for recovery-on-demand. It even makes it easy to migrate to the SIS infrastructure and slowly phase out on-premises installations. You can check out the SIS video here.


Being creative can happen in many ways. With mobile devices growing at a rapid rate, web-based and mobile applications grow as well. This is why Merrimac developed a web-based and mobile analytic dashboards. This gives them an overview on their infrastructure however as it was so useful they improved it and now Merrimac customers have access to it as well. It gives a nice overview on anything related to backup and replication, including local and cloud backups/replicas. Be sure to check out the Merrimac Solutions video.

At Veeam, we are as excited about how innovative our partners are as we are about our own technology advancements, so we’re looking forward to recognizing some even cooler solutions this year. Are you up for the challenge? If you are a Veeam partner, make sure you nominate your offering soon. Last year, we had 4 VCSP’s winning and we are eager to see if this year the VCSP’s will sweep the partner awards again, or whether we’ll see some cool stuff from our Systems Integrators or VAR partners as well.

Come claim your prize at the Veeam Velocity 2019 stage. The game is on!

To find out more about the 2019 VIAs or to nominate your solution, please click here.

The post Another look at the 2019 Veeam Innovation Awards for Partners appeared first on Veeam Software Official Blog.

Another look at the 2019 Veeam Innovation Awards for Partners

Office 365 Backup now available in the Azure Marketplace!

Source: Veeam

When we released Veeam Backup for Microsoft Office 365 in July, we saw a huge adoption rate and a large inquiry on running the solution within Azure. It is with great pleasure, we can announce that Veeam Backup for Microsoft Office 365 is now available in the Azure Marketplace!

A simple deployment model

Veeam Backup for Microsoft Office 365 within Azure falls under the BYOL (Bring Your Own License) model, which means you only have to buy the amount of licenses needed besides the Azure infrastructure costs.

The deployment is easy. Just define your project and instance details combined with an administrator login and you’re good to go. You will notice a default size will be selected, however, this can always be redefined. Keep in mind it is advised to leverage the minimum system requirements which can be found in the User Guide.

VBO365 Azure deployment

Once you’ve added your disks and configured the networking, you’re good to go and the Azure portal will even share you details on the Azure infrastructure costs such as the example below for a Standard A4 v2 VM.

VBO365 Azure pricing

If you are wondering on how to calculate the amount of storage needed for Exchange, SharePoint and OneDrive data, Microsoft provides great reports for this within the Microsoft 365 admin center under the reports option.

Once the VM has been deployed, you can leverage RDP and are good to go with a pre-installed VBO installation. Keep in mind that by default, the standard retention on the repository is set to 3 years, so you may need to modify this to adjust to your organization’s needs.

Two ways to get started!

You can provision Veeam Backup for Microsoft Office 365 in Azure and bring a 30-day trial key with you to begin testing.

You can also deploy the solution within Azure and back up all your Office 365 data free forever – limited to a maximum of 10 users and 1TB of SharePoint data within your organization.

Ready to get started? Try it out today and head to the Azure Marketplace right now!

The post Office 365 Backup now available in the Azure Marketplace! appeared first on Veeam Software Official Blog.

Office 365 Backup now available in the Azure Marketplace!

Veeam Backup for Microsoft Office 365 v2: SharePoint and OneDrive support is here!

Source: Veeam

Microsoft Office 365 adoption is bigger than ever. When Veeam introduced Veeam Backup for Microsoft Office 365 in November 2016, it became an immense success and Veeam has continued building on top of that. When we released version 1.5 in 2017, we added automation and scalability improvements which became a tremendous success for service providers and larger deployments. Today, Veeam is announcing v2 which takes our solution to a completely new level by adding support for Microsoft SharePoint and Microsoft OneDrive for Business. Download it right now!

Data protection for SharePoint

By adding support for SharePoint, Veeam extends its granular restore capabilities known from the Veeam Explorer for Microsoft SharePoint into Office 365. This allows you to restore individual items – documents, calendars, libraries and lists – as well as a complete SharePoint site when needed. With the new release, Veeam can also help you back up your data if you are still in the migration process and are still using Microsoft SharePoint on premises or running in a hybrid scenario.

Data protection for OneDrive for Business

The most requested feature was support for OneDrive for Business as more and more companies are using it to share files, folders and OneNote books internally. With Veeam Explorer for Microsoft OneDrive for Business, you can granularly restore any item available in your OneDrive folder (including Microsoft OneNote notebooks). You have the option to perform an in-place restore, restore to another OneDrive user or another folder in OneDrive, export files as an original or zip file, and if you get hit by a ransomware attack and your complete OneDrive folder gets encrypted Veeam can perform a full restore as well.


Besides the introduction of new platform support, there are also several enhancements added.

Major ease-of-use and backup flexibility improvements with a newly redesigned job wizard for easier and more flexible selection of Exchange Online, OneDrive for Business and SharePoint Online objects. Making it easier than ever to set-up, search and maintain visibility into your Office 365 data. Granularly search, scale and perform management of backup jobs for tens-of-thousands of Office 365 users!

Restore data located in Microsoft Teams! You can protect Microsoft Teams when the underlying storage of the Teams data is within SharePoint Online, Exchange Online or OneDrive for Business. While data can be protected and restored, the Teams tabs and channels cannot. After restoring the item, it can however be reattached manually.

Compare items with Veeam Explorer for Microsoft Exchange. It is now possible to perform a comparison on items with your production mailbox to see which properties are missing and only restore those without restoring the full file.

As with the 1.5 release, everything is also available for automation by either leveraging PowerShell or the Restful API which now fully supports OneDrive for Business and SharePoint.

Another enhancement is the possibility to change the GUI color as you like. This option made its way into Veeam Backup for Microsoft Office 365 after being introduced in Veeam Backup & Replication.

Starting with version 2, Veeam Backup for Microsoft Office 365 is now able to automatically check for updates, so you can rest assured you are always up to date.

And finally, the log collection wizard has been updated as it now allows you to collect logs for support in case you run into an issue, as well as configure extended logging for all components.

Community Edition introduced

Version 2 marks the release of Veeam Backup for Microsoft Office 365 Community Edition! This FREE product functionality is identical to the paid version, but with the following limitations:

  • Maximum number of Exchange Online users: 10
  • Maximum number of OneDrive for Business users: 10 users associated with the same 10 Exchange Online users
  • Maximum amount of SharePoint data protected: 1TB
  • Best effort support


The post Veeam Backup for Microsoft Office 365 v2: SharePoint and OneDrive support is here! appeared first on Veeam Software Official Blog.

Veeam Backup for Microsoft Office 365 v2: SharePoint and OneDrive support is here!

Q&A with Veeam Vanguards: New opportunities offered by Veeam

Source: Veeam

Veeam has just released a significant update for its flagship solution Veeam Availability Suite — Veeam Availability Suite 9.5 Update 3 — which brings several of the most requested capabilities. We invited Veeam Vanguards, our influencers and VeeamON Tour Virtual speakers, to share their vision and expertise on how customers can leverage and gain the most out of new Veeam Availability Suite features, Veeam Agents and recently released Veeam Availability Console.

Christopher Glemot

Christopher Glemot

Veeam Vanguard & VMCE

Jorge de la Cruz

Jorge de la Cruz

vExpert, Veeam Vanguard

Karl Widmer

Karl Widmer

vExpert, Swiss-German VMUG Leader, Veeam Vanguard

Veeam has recently extended its Availability beyond virtual to physical and the cloud by adding new Veeam Agents to its product portfolio. What are your impressions and future expectations after using these new solutions?

CG: Veeam Agent for Microsoft Windows and Veeam Agent for Linux are tools that back up physical systems such as a workstations, servers or machines in the public cloud. These tools create image-based backups that are stored in .VBK format, the same as in Veeam Backup & Replication. One very interesting thing about Veeam Agents is the ability to monitor the agents via your centralized Veeam Backup & Replication console. You need to upgrade your Veeam Backup Server to Veeam Backup & Replication 9.5 Update 2 (version You will then be able to track your jobs from Veeam Backup & Replication console. But until the last version, you could only monitor the job from Veeam Backup & Replication console, with no option to install agents remotely or execute a job from the console. The NEW Veeam Backup and Replication 9.5 Update 3 release allows you to deploy, manage and monitor your Veeam Agents from a single interface! It’s working with managed agents deployed in a silent mode.

JC: Veeam Agents are a “before and after” for Veeam-protected workloads, since Veeam announced that Veeam Agents plan to protect certain applications that continue to run, its physics have improved significantly. Not only this, but Veeam Agents have made it easy to protect certain workloads that we have in the public cloud, but where we don’t have access to the hypervisor. In my case, Veeam Agent for Linux has been a revolution for clients using Zimbra, a Linux-based corporate mail solution that can now protect the entire server, certain partitions or certain folders.

The future of Veeam Agents lies in being able to manage all of them, while simplifying deployment from Veeam Backup & Replication or Veeam Availability Console.

KW: These new Veeam Agents will help me simplify my backup solutions. Now I’m using Veeam Backup & Replication for my virtual environment and have to use another software to back up my physical servers. With Veeam Agents, everything is backed up through Veeam, all managed throughout a single console. Now, not only my physical servers are managed by Veeam, but I can also reach out to my cloud workloads, install a Veeam Agent there and back up my data from the cloud to my on-premises datacenter. Just in case there is an outage, I’m able to failover from cloud to on-premises, and failback if everything is back up and running again in the cloud, or if there is anything to restore I can do that now.

Built-in agent management is the #1 requested feature added in the latest Veeam Availability Suite 9.5 Update 3. From your experience, how can companies benefit from this functionality, and which of the ongoing challenges can they now address with it?

CG: Companies can benefit from this functionality for their last standalone and physical servers located in a datacenter, or for physical servers located remotely (ROBOs). Then, companies can use Veeam Agent for Microsoft Windows to back up their workstations! The feature is very scalable and powerful, and administrators will manage Veeam Agents from a single console. Finally, depending on the context, administrators can use Veeam Agent to back up specific systems, such as isolated systems (remote sites, etc.), or, for example, VMs based on other hypervisors. As a bonus, you can realize off-site backup of branch offices to another site by using the WAN acceleration feature!

JC: Veeam’s built-in agent management is a great functionality that will delight all system administrators, not only because it allows them to manage those physical workloads that remain in all companies from the same Veeam Backup & Replication console, but also because it allows you to go a step further and protect the corporate environment of workstations, mobile laptops, etc.

Being able to launch the agent installation using corporate tools such as Active Directory, CSV or IP allows a granular control when it comes to protecting computers — a good thing to be able to manage everything now from a centralized point.

KW: Most of companies using virtualization are still using physical servers for some services or workloads. Probably, they struggle with having different backup solutions for virtual and physical environments. They are, perhaps, also facing problems with different software renewals or some SLA with the other manufacturer. With the integration of agent management, these companies are now able to consolidate their backup solutions to one: Veeam. It’s one manufacturer and, thus, one support contact for their whole backup solution that they can rely on.

As many companies are now adding cloud to their Availability strategy, they are turning to service-provider offerings, including Veeam-powered IaaS, BaaS and DRaaS. What are the key enhancements that new Veeam Availability Console brings to both service providers and their tenants?

CG: Veeam Availability Console offers all-in-one management and visibility for virtual, physical and cloud-based workloads. For Veeam Cloud Service Providers, Veeam Availability Console streamlines the delivery of Veeam-powered backup and replication services to customers. For a distributed enterprise, it allows you to easily and efficiently manage a distributed environment. You can predefine and customize backup policies, set up granular job configuration and use self-job management. Service providers can manage tenants and sub-tenants.

JC: With Veeam Availability Console, service providers offering services based on Veeam get a modern HTML tool from which they can manage all resources, users and delegated administrators. It also helps with the billing and reporting of resources consumed in a controlled and effective way. Veeam Availability Console incorporates the same corporate tools to deploy agents as Veeam Backup & Replication 9.5 Update 3 using Active Directory, CSV or IP range, and it extends it by supporting automation tools such as Chef, Puppet, etc.

For customers who use Veeam Availability Console that a provider offers, you will find a web console that’s very easy to manage, from which to manage your copy jobs, or Cloud Connect, where you can get detailed reports of consumption and reports of their consumption transformed into monthly costs.

All parties win with new Veeam Availability Console. It also incorporates a RestAPI that allows service providers to go much further and extend reports, or monitoring of their customers, thanks to the new and modern API.

KW: It’s all about reducing cost and time spent with managing IT and Availability. Veeam Availability Console provides complete visibility of monitoring and reporting. It’s all managed through a web-based portal and provides you easy ways to deploy the Veeam backup agents to your infrastructure.

How would you estimate the importance of centralized real-time monitoring and reporting for enabling Availability across your entire infrastructure? Which specific management use cases are you addressing with the new features of Veeam ONE 9.5 Update 3?

CG: Veeam Availability Console enables visibility for virtual, physical and cloud-based workloads for service providers and distributed enterprise environments. You can configure predefined alarms, real-time monitoring, predefined backup reports, billing and chargeback reports, and then connect these to your own tool with RESTful APIs. Veeam ONE includes reports to assist with agent management and help identify protected agents and agent backup status, and to identify agents with no backup copy!

Basically, all the above metrics help you to be proactive and to anticipate your needs and potential problems.

Check out my specific use case for a distributed enterprise with a ROBO environment using Veeam Backup & Replication, Veeam Agent for Microsoft Windows and WAN Accelerator.

JC: Getting management of my entire environment — virtual, physical and jobs — is fundamental in these days when the digital transformation is advancing at a giant pace.

Veeam can solve this lack of management for all environments by using a web console that allows service providers or customers to see if the copy jobs of their virtual servers have been performed. It also allows them to see or if a new workstation has been added to the Active Directory and the Agent has been automatically deployed and assigned a policy, which starts to protect the machine from the minute one it is added.

Veeam Availability Console with Veeam Backup & Replication and Veeam Cloud Connect is the ultimate architecture to absolutely protect all workloads, no matter what format they are in.

Veeam is the only company on the market that protects all environments in this simple way, allowing for the granular recovery of each protected element.

KW: Monitoring and reporting is very important. I don’t have the time to check each server and storage system by myself every day, just to make sure that everything is running fine and there is enough storage capacity for the next VMs I must deploy. With Veeam ONE, I’m able to get reports whenever I want and whenever I need them. I can see trends, for example, in how many days or weeks I’m running out of space if the growth of data and VMs are going on like this, I can see if the backup from last night had any issue and I can drill that down. I also get alerts when there is an issue. Veeam tells me if my production storage will run out of space in four weeks, so I have enough time to solve this problem before it has an impact on my systems. It predicts possible issues before they become real issues that can impact my business.


Be sure you’re on top of the latest Veeam technologies by watching the recorded sessions presented by today’s speakers — Christopher Glemot, Jorge de la Cruz and Karl Widmer — during VeeamON Tour Virtual, the biggest online Availability event in EMEA.

The post Q&A with Veeam Vanguards: New opportunities offered by Veeam appeared first on Veeam Software Official Blog.

Q&A with Veeam Vanguards: New opportunities offered by Veeam