Veeam Backup for Microsoft Office 365 1.5 is now available

Source: Veeam

Software as a Service, and especially Microsoft Office 365, has become more and more popular in today’s world. Software as a Service brings many advantages over implementing a service on premises, but also brings forth some new challenges. Here’s a good read on Office 365-related challenges.

However, the most important question you should ask yourself is: How much does my business rely on email?

Veeam introduced Veeam Backup for Microsoft Office 365 in November 2016. This solution has quickly become very popular with many existing as well as new Veeam customers. With version 1.5, we are introducing new functionality to address many business needs.

Scalability

Scalability was a major focus during the development of this new version because it could solve many large Office 365 deployment challenges.

Some companies that have moved entirely to Microsoft Office 365 want the backup of their crucial data also “as a Service.” To be able to support these requirements, development made sure that a single installation could scale out using proxy components (just like Veeam Backup & Replication scales out) with the use of multiple repositories to allow for segregation of data between customers.

This segregation also solves business challenges for companies that need to make a distinction in retention time within the company. For instance, VIP-users’ email might need to be kept for a longer period compared to contractors.

Another challenge that businesses need to overcome is the interaction with the Exchange Online servers. Due to the throttling mechanisms, it is not always easy to back up your valuable information within an ideal time frame. By adding the possibility to have more backup threads  and the capability to limit bandwidth, those challenges can be overcome more easily.

Veeam Backup for Microsoft Office 365 1.5

Automation

Creating new users, removing or disabling users – these are obviously common tasks that occur in many organizations daily. These daily tasks are most likely a small piece of other larger functions, like the onboarding or offboarding of users across all of your various systems. Think about creating the user in a directory service, creating and enabling the mailbox, connecting that user to an ERP system and, in our case, enabling the backup of that mail user.  Veeam Backup for Microsoft Office 365 comes with full PowerShell and RESTful API support, allowing you to automate the backup, gaining back valuable time and making sure that all data is protected.

There are MANY more scenarios that can be achieved with automation. Deploying new infrastructure components on premises, altering infrastructure configurations (adding proxies and repositories) and even automating the restore of Exchange Online items.

The addition of a RESTful API allows service providers to integrate this service into their existing portal workflows, allowing them to automate tenant creation and deployment of segregated repositories, deploying more infrastructure components and much more.

Veeam Backup for Microsoft Office 365 1.5

Supporting more scenarios

Some organizations are already all-in on Veeam Backup for Microsoft Office 365, while others might be in a migration phase, supporting a hybrid environment of Exchange Online and Exchange on premises. Other organizations prefer to keep their production data on premises but their archives in the cloud, or even the other way around depending on security requirements, legislation or other reasons. Veeam Backup for Microsoft Office 365 1.5 is able to cover all of these scenarios.

Veeam Backup for Microsoft Office 365 1.5

Finally, for service providers, Veeam Backup for Microsoft Office 365 allows tenants to use our very known and loved Veeam Explorer for Microsoft Exchange technology to connect remotely to their data and perform restores as they wish.

Our R&D team has listened to your feedback and has also expanded the platform support to include different Office 365 regions, such as the U.S. Government (DoD and non-DoD), Office 365 Germany and Office 365 China.

Veeam Backup for Microsoft Office 365 1.5

Lastly, we’ve added support for protecting your valuable data in public folders, whether they exist on premises or in the cloud.

Conclusion

Veeam Backup for Microsoft Office 365 1.5 is now generally available. Organizations have a solution to many of their business requirements, challenges and requests. Service providers are now given the ability to build-out a new Backup as a Service solution for their customers’ Office 365 email data.

Obviously, there’s more – many other enhancements are included in this release, based on your requirements and solution needs that we’ve received through the community forums, face-to-face conversations or any other way that you reached out to us. Like all things Veeam, we’re certainly not stopping!  Join the conversation and let us know your comments.

More resources

The post Veeam Backup for Microsoft Office 365 1.5 is now available appeared first on Veeam Software Official Blog.

Veeam Backup for Microsoft Office 365 1.5 is now available

Warning! New ransomware disguised as Windows Update screen

Source: Veeam

A few weeks ago, a new ransomware strain known as Fantom was identified. This ransomware is based on the open-source EDA2 ransomware project. Because Fantom uses a fake Windows Update screen, it has the potential to be a huge worldwide threat. A user can easily be tricked into believing that Windows is updating itself, when in reality, this particular ransomware is actually encrypting files in the background.

For years, we’ve told everyone — including our friends and families — that updating a device with the latest security and critical patches is not just a best practice, but a requirement to stay as safe as possible when that device is on the internet. Because Fantom uses a fake Windows Update screen as a disguise mechanism, it will likely snare many victims. Whoever developed this ransomware spent some time to make it all appear legit. If you look at its file properties, the copyright information is “Microsoft” and the file name is criticalupdate01.exe.

When this ransomware is executed, it then executes another embedded program that displays the fake Windows Update screen. And just like a real Windows Update screen, there is even a percentage counter running while it encrypts a user’s files in the background. The fake screen doesn’t allow the user to switch to other applications. Although there are notifications that the good old <ctrl>-<F4> command will kill this fake application, the encryption in the background still continues.

Luckily, the risk with this specific ransomware is rather low for the moment. There is no mass-mailing (yet), and you need to actually download the file yourself and execute it. Still, a variant of this ransomware may emerge eventually with the same theme, yet better organized. Here are few precautions you can take to avoid this type of malware:

  1. Use an anti-malware solution and keep it up-to-date. Some anti-malware solutions out there already have definitions that will catch this one.
  2. Get your device up-to-date. Use the official Windows Update solution in Windows, and don’t download any so-called critical If an update really is critical, it will come through Windows Update on its own.
  3. Always be very careful. Don’t download or execute everything that the internet tells you to download or execute. Read thoroughly! Most malwares or threats are detectable by just reading the text and seeing that the language is badly written or the URLs for downloads point to suspicious names.

Despite taking proper precautions, there is still a chance that you could get infected. At that point in time, you have a couple of options:

  1. Call the police! Depending on which country you live in, this could be a different agency, but it is (and remains) important that you notify the authorities so they can investigate and maybe help others based on the information they can get from your device. And who knows, they might even have a solution for your problem since some of the ransomwares out there have leaked deciphering keys.
  2. Pay the ransom? No, please don’t. While it may seem like a small price to pay to get your precious data back, in many cases you will not only lose the money, you likely won’t be getting your data back either. In addition, if you pay, you are only encouraging these people to continue to create these types of threats.
  3. Have a backup. Let me repeat this. Have a backup. In addition, be sure that your backup is ejected from the device after the backup process, so the ransomware can’t encrypt your backup files. With a good backup solution, you can always recover your data. In the very worst case with a good backup, you may only lose a small amount of data created between the time of infection and the time of the last good backup.

UPDATE: Stay safe with Veeam!

Veeam Endpoint Backup FREE is the perfect choice for backing up your data. It is totally free and it even comes with support, although this is without SLAs. Veeam Endpoint Backup FREE even has an option of ejecting removable devices automatically after a backup is complete.

Veeam Endpoint Backup FREE

Additional resources:

The post Warning! New ransomware disguised as Windows Update screen appeared first on Veeam Software Official Blog.

Warning! New ransomware disguised as Windows Update screen

Veeam Management Pack data in Microsoft Operations Manager Suite (Part 3)

Source: Veeam

Read the full series:

Ch.1 — What OMS is and how to use it with Veeam MP
Ch.2 — Alerts management
Ch.3 — Performance data

 

In the first part of this series, we looked at OMS and whether it is a replacement of OpsMgr or if the two solutions can complement each other. We created the integration between the two solutions and after that we started part two of this series and worked with streamed alert data. We created custom queries, extracted data out of custom fields and finally used PowerBI to create some nice visualizations to understand what is happening in the environment.

Today, we are going to continue on that path but now with performance data. Unfortunately, this is a bit different than using alerts because performance data isn’t automatically streamed to OMS. Because of that, we will need to do some additional configuration.

The management pack that contains the performance collection rules needs to get some tweaking so that it not only writes the data away to your OpsMgr Operational DB and Data Warehourse DB, but also writes that data to OMS.

Luckily for us, OMS accepts the performance data in the exact same way as your Operation DB and Data Warehouse DB does.

In fact, in order to stream data to the cloud a performance rule just need to have one special write action in that management pack.

<WriteAction ID=”WriteToCloud” TypeID=”IntelligencePacks!Microsoft.SystemCenter.CollectCloudPerformanceData_PerfIP” />

However, additional steps are needed to correctly submit raw performance data.

  • The Performance datapoint should have Object Name in the form of ManagementServerNameObjectName
  • And additional aggregation rule should be specified with configured condition detection which aggregates raw data into larger packages

My colleagues at Veeam copied all of our Performance rules into a special preview Management Pack with the reconfigured Object Name and additional aggregation rule. You can download it here.

In this Management Pack, the Object Name property of the performance data point has been configured in the following format:

CollectorNameVeeamMPObjectNamevCenterNameDatacenterNameClusterNameHostNameVirtualMachineNameCounterName

Of course with some little changes for different type of objects.

Let’s look at an example:

Veeam Management Pack data in Microsoft Operations Manager Suite

You can see that OMS correctly processed this string and extracted computer name, which has reported the item (Veeam MP Collector) and the object Name.

Custom Fields

Just like in part two, we are going to utilize the custom fields to further process the full CounterPath property (which is the full string set as an ObjectName for OMS write action) and extract some very important and useful custom data.

Here is an example of some fields we’ve configured to be extracted:

Veeam Management Pack data in Microsoft Operations Manager Suite

Sample Queries

Now that we have that data (correctly) in OMS, we can do many interesting queries:

Type=Perf (ObjectName=VMHost-hba) (CounterName=”usageRateKB/s”)| measure avg(CounterValue) by OM2_VeeamMPHostName_CF interval 1hour

This query gives you the disk traffic per host (based on an hourly average interval). If you want to see the disk traffic peak per host (again on an hourly interval) you can switch avg by max.

Veeam Management Pack data in Microsoft Operations Manager Suite

Another interesting query is below:

Type=Perf (ObjectName=VMDatastore*) (CounterName=”usedPct”) | measure avg(CounterValue) by OM_VeeamMPDatastoreName_CF | where AggregatedValue > 90

This query will display the Datastores in your environment with less than 10% free space as you can see in the below resulting image.

Veeam Management Pack data in Microsoft Operations Manager Suite

Type=Perf (ObjectName=VMHost*) (CounterName=”memoryUsedPct”) | measure avg(CounterValue) by OM2_VeeamMPHostName_CF| where AggregatedValue > 80

This query will display all of your hosts that have more than 80% memory consumption.

Veeam Management Pack data in Microsoft Operations Manager Suite

Type=Perf (ObjectName=VMDatastore*) (CounterName=”IOPS”) | measure max(CounterValue) by OM_VeeamMPDatastoreName_CF interval 1hour

Maybe you want to see the hourly peek IOPS per datastore values. In that case, you can use the above query and an example of the result is seen below.

Veeam Management Pack data in Microsoft Operations Manager Suite

If you want to see the latency instead of the peak IOPS, just change the counter section to CounterName=”maxDeviceLatency”.

Veeam Management Pack data in Microsoft Operations Manager Suite

Another query that you can create is to count the number of Virtual Machines per cluster.

Type=Perf (ObjectName=VMCluster*) (CounterName=”vmTotal”)| measure max(CounterValue) by OM2_VeeamMPClusterName_CF

Now that you have created all of these queries, you can create a custom dashboard in OMS to show all of the information nicely in one, single view as you can see in the example below.

Veeam Management Pack data in Microsoft Operations Manager Suite

PowerBi

We have our performance data in OMS, we created a few queries and created a nice custom dashboard. The next step, just like we did with the alerting data, is to stream that data to your PowerBI subscription.

Select Type=Perf search and then click on the PowerBI menu item – specify dataset name and schedule and let it run.

As said before, in PowerBI you can use this data to produce nice and useful dashboards. Another great thing is that all your custom fields you created in OMS will be delivered to the PowerBI solution as well.

As an example below, with that data, you can create dashboards based on the sunburst type and based on a selected metric and timeframe, that dashboard will display which host/cluster/data center produced the most MHz last week.

Veeam Management Pack data in Microsoft Operations Manager Suite

Conclusion

Streaming data (both alerts and performance data) from the Veeam Management Pack for System Center from your Operations Manager solution into OMS can deliver you with a very interesting set of data where you can look at analytics, perform custom queries, use PowerBI and create very powerful dashboards.

While many people are asking themselves whether they should invest in Operations Manager or in OMS it should be clear that the combination of both solutions (also called hybrid) is going to give you the most intelligence to make the correct decisions in your environment.

In this three-part series we looked at a few examples of how you can integrate both and how you can get your collected data into OMS and do further analytics on it. As seen in part two, this is rather easy for alerts but doing this with performance data requires some additional configuration.

Last but not least, in case you were wondering… Yes, at Veeam we are working on creating the same preview OMS injection management packs (as the one that you can download above…) for Hyper-V and for Veeam Backup & Replication.

If you already want to try this out then don’t forget that Microsoft System Center Operation Manager (SCOM) customers can download 50 FREE sockets of Veeam Management Pack (MP) for System Center, Enterprise edition (perpetual licenses — Hyper-V or vSphere). To register for a license, simply navigate to the Partner Solutions tab within the SCOM Administration Pane, select the Veeam MP for System Center offer within the Microsoft SCOM interface and complete the registration form or you can go directly to the Veeam registration form.

Veeam Management Pack data in Microsoft Operations Manager Suite

The post Veeam Management Pack data in Microsoft Operations Manager Suite (Part 3) appeared first on Veeam Software Official Blog.

Veeam Management Pack data in Microsoft Operations Manager Suite (Part 3)

Veeam Management Pack data in Microsoft Operations Manager Suite (Part 2)

Source: Veeam

In the previous post we discussed what the Microsoft Operations Manager Suite (OMS) is and how it can be used as a powerful extension for your Operations Manager solution on-premises. We already showed you how to connect them together and how to make sure that data from your Veeam Management Pack is being streamed to the OMS solution. Today we are going to look at alerts and use OMS to create some custom queries, use custom fields and experiment with the preview of PowerBI to create stunning visualization dashboards.

We also already mentioned that alerts data is going to be automatically available in OMS after connecting the two solutions and after you have enabled the Alerts Management solution. These alerts that appear in Operations Manager will almost instantly be available in OMS.

Making those alerts visible is done by using log queries. These log queries are run at regular intervals. The solution comes with some queries out of the box, but we are going to use some of our own search queries to display specific alerts from our Management Pack. I am not going into detail on how you need to create such a custom search. You can find the information on Microsoft TechNet.

Let’s look at some sample queries.

Sample queries

The first query we are going to use will display critical alerts coming from the Veeam Management pack in the past hour.

Type=Alert (AlertSeverity=error or AlertSeverity=critical) TimeGenerated>NOW-24HOUR AlertState!=Closed AlertName=Veeam* | measure count() by AlertName

Veeam Management Pack data in Microsoft Operations Manager Suite

The result will be the above chart displaying those alerts.

Let’s separate our search by virtualization platforms and create a query specific for Hyper-V Alerts:

Type=Alert (AlertSeverity=error or AlertSeverity=critical) TimeGenerated>NOW-24HOUR AlertState!=Closed AlertName=Veeam*HyperV* | select SourceDisplayName, AlertName

Veeam Management Pack data in Microsoft Operations Manager Suite

As you can see in the above image, we have 13 alerts on our Hyper-V platform. Now let’s continue with this query and image we have an SLA or KPI in our organization, defined for the operations team. Now you can setup an alert rule based on the number of open Hyper-V alerts. To do so, you need to add an alert rule.

Veeam Management Pack data in Microsoft Operations Manager Suite

Custom Fields

When you are streaming data into OMS, it is sometimes necessary to do some additional configuration to make the data work for you. For example, with the recently announced custom logs support in OMS, you will have to use custom fields to extract certain parts out of your raw data.

But besides for custom logs, these custom fields can also be very useful for Veeam Alerts.

For example, you can extract the Class type from almost each Operations Manager alert, which is contained in the SourceFullName property.

Veeam Management Pack data in Microsoft Operations Manager Suite

Also from the above example, you can see that for certain Alerts the name of the VM, Host, Datastore and other different metric information can be extracted.

Keep in mind that each VM ID in Veeam Management Pack also contains the vCenter name, so this could also be extracted for all VM-related alerts (VMware).

For example, let’s select to extract fields from the AlertDescription field of the “Veeam VMware: Virtual Machine memory Usage Analysis” alert.

First, run the following query:

Type=Alert (AlertSeverity=error or AlertSeverity=critical) TimeGenerated>NOW-24HOUR AlertName=”Veeam VMware: Virtual Machine Memory Usage Analysis”

After receiving the alerts from your query, click on the dots for the AlertDescription field and select “Extract fields from Alert

 

Veeam Management Pack data in Microsoft Operations Manager Suite

Make sure we’ve specified that the field is relevant only for this particular Alert (click the checkbox next to the alert name) – for any other alert the text is going to be different and the custom field will not be extracted or could be extracted incorrectly which could create a mess in your OMS.

Select the host name in the Alert text, specify the name for the Custom Field and make sure the custom field is extracted correctly from all the Alert descriptions (tweak if necessary). Finally click Save.

Veeam Management Pack data in Microsoft Operations Manager Suite

Now we can group those Memory usage alerts by Hosts to identify the host with the most memory pressure issues.

You might even take this one step further and extract the configured RAM value, make an OMS alert and then associate an Azure automation runbook to add RAM for the affected VM.

Power BI

As already said in the first part of this series, developments for new features in OMS are done in a rapid pace and one of the more promising features (in preview as of the time of writing) is Power BI. Again, this can be very useful for the data that is collected by the Veeam Management Pack.

Note: Before you can do this, you need to enable this functionality in the Preview Features.

Veeam Management Pack data in Microsoft Operations Manager Suite

After that, you need to connect your PowerBI account to OMS. For more information, check out the article Integrating OMS and Power BI.

After that you should be able to configure OMS for streaming data into PowerBI. Just go to search and select all performance data Type=Alert, and then you can stream all the data or filter it (for example by reporting Management Server).

Finally, click on the PowerBI menu item and let’s create a schedule to regularly push (or stream) data and do some visualization around it.

Veeam Management Pack data in Microsoft Operations Manager Suite

Veeam Management Pack data in Microsoft Operations Manager Suite

Specify the Name for the Rule, Dataset Name and Schedule, which is going to be used to push data into PowerBI.

Veeam Management Pack data in Microsoft Operations Manager Suite      p2 img11

After that your dataset should appear under Settings > PowerBI, where you can enable/disable synchronization, delete datasets and observe the health of the dataset synchronization.

Veeam Management Pack data in Microsoft Operations Manager Suite

Veeam Management Pack data in Microsoft Operations Manager Suite

When the data is pushed to PowerBI, you can start creating useful visualization dashboards.

As an example, in the below image, you can see a dashboard that displays the overall volume of Veeam Alerts and how it’s spread across different object classes and by total volume of the specific alerts.

Veeam Management Pack data in Microsoft Operations Manager Suite

Conclusion

By getting your alerts data from the Veeam Management Pack into OMS, you can use search queries, use custom fields and even experiment already with the PowerBI preview functionality and bring additional value to your organization. What we showed is just one small example that can be used and depending on your needs you will be able to extract the data you need and make those rules and visualizations necessary.

In the next part, we are going to look at how we can add performance data into OMS and use that data to build charts and visualizations.

The post Veeam Management Pack data in Microsoft Operations Manager Suite (Part 2) appeared first on Veeam Software Official Blog.

Veeam Management Pack data in Microsoft Operations Manager Suite (Part 2)

Veeam Management Pack data in Microsoft Operations Manager Suite (Part 1)

Source: Veeam

If you are a System Center Operations Manager (OpsMgr) user, you must have heard already about the Microsoft Operations Manager Suite (OMS). Whether you are at an event, watching a webinar or reading online about this solution, the most asked question we get around OMS is whether you should keep investing in OpsMgr or start moving to OMS. Before I get to that point, let’s have a look at what OMS exactly is.

What is OMS?

OMS is a cloud-services based solution that is able to retrieve data from your servers or through your operations management solution and gives you insight in that data through solution packs. These solution packs can be chosen from a gallery and come with pre-defined thresholds, rules and algorithms but can be customized by creating your own dashboards and thresholds. Solutions such as log analytics, IT automation, security and compliance and more are already available today. The list of solution or intelligence packs grows at a fast pace and additional services are delivered by Microsoft very quickly. In essence, it delivers in the cloud what Operations Manager has delivered on-premises already for years but is being developed very fast, whereas development in Operations Manager is slower and takes longer to get to the market.

Veeam Management Pack data in Microsoft Operations Manager Suite

So I can replace OpsMgr?

Does this mean I should stop investing in my Operations Manager installation and start moving to this cloud-based service? Can I remove the burden of maintaining the operations manager installation on-premises and just use the services from the cloud-based solution without having to worry about updates or down time?

You probably can when you have a few servers in your environment and don’t want to go through that burden of deploying an on-premises solution. You probably also can if you don’t mind delegation or don’t need specific insight into your hardware or other specific items. And you probably also can if you don’t worry about delegation…

While it is perfectly possible to only use OMS, it is the combination of OMS and OpsMgr that makes it a very strong solution.

The Veeam Management Pack

The Veeam Management Pack is a solution for Microsoft Operations Manager that provides you with app-to-metal visibility of your virtual and physical environments, giving you the visibility into VMware, Hyper-V and Veeam Backup and Replication. It is a third party management pack with lots of data gathering and intelligence built-in.

Veeam Management Pack data in Microsoft Operations Manager Suite

Using the power of both

In this series of blog posts, we are going to use the Veeam Management Pack and it’s data and intelligence and create some custom charts and dashboards, effectively using the power of both solutions combined. We are going to stream alerts and performance data and build custom views and dashboards based on data gathered from a VMware environment. Of course this can be done also from the data of our Hyper-V solution or Veeam Backup & Replication solution in our management pack.

To get started, we need to connect our existing, on-premises Operations Manager solution (that has the Veeam Management Pack installed) to your OMS subscription. I won’t go into details on how to create this subscription, those steps can be found on Microsoft TechNet.

After you have created a workspace, you can connect your existing on-premises solution to OMS.

This is rather easy to do.

Just click on “Register to Operations Management Suite”, and enter your OMS account credentials and connect to a Workplace.

Veeam Management Pack data in Microsoft Operations Manager Suite

Then, make sure that all Management Servers or agents with Veeam VMware Collectors are connected to OMS which can be done by going to Operations Management SuiteManaged Computers, clicking Add Computer/Group and adding Windows Computer with Veeam VMware Collectors installed on them.

Veeam Management Pack data in Microsoft Operations Manager Suite

From now on, depending on the solutions you have configured or selected in OMS, data is already being streamed to OMS. For example, if you have deployed Alert Management then alerts data is going to be available in OMS out of the box. On the other hand, streaming performance data into the cloud isn’t that simple. OMS does provide a way of adding counters from Windows Performance Manager but it doesn’t contain the possibility to add custom WMI namespaces. So to be able to stream VMware performance data, which is collected by our management pack, you will need to do some additional configuration steps.

In the next part, we are going to look at the alerts that are being streamed and use that data or those alerts to create some visualization.

In the last part we are going to look at performance data and how to stream that into OMS and again use that raw data to create some queries and visualizations.

The post Veeam Management Pack data in Microsoft Operations Manager Suite (Part 1) appeared first on Veeam Software Official Blog.

Veeam Management Pack data in Microsoft Operations Manager Suite (Part 1)

Veeam Managed Backup Portal for Service Providers is generally available … And FREE!

Source: Veeam

At VeeamON 2015, we announced a new solution called Veeam Managed Backup Portal for Service Providers. The feedback we are receiving is overwhelming. In the meantime, we worked hard on releasing a technical preview. All of you who have worked with this preview and gave us feedback, thank you very much!

Today, we are happy to announce that Veeam Managed Backup Portal for Service Providers is generally available and ready for you in the Microsoft Azure Marketplace!

And we have one other surprise: We decided to make it FREE!

GET A RENTAL KEY

We have said it before, and we’ll say it again … Today’s IT world is changing rapidly. For those service providers, resellers, partners and integrators who want to extend their business offerings to their customers, Veeam Managed Backup Portal for Service Providers delivers a business-in-a-box to quickly and easily deploy new business offerings and enter the cloud era while eliminating the known pains such as a lack of resources, experience, infrastructure requirements and many more.

With this solution, you can use your extensive knowledge of Veeam solutions and offer added value to your customers by managing and monitoring their on-premises infrastructures and offering hosted backup repositories through our well-known and popular Veeam Cloud Connect technology.

Simplified customer onboarding

Managing new and existing customers should be as easy as possible for the service provider as the customers themselves. In a matter of minutes you can start managing your customers. An easy-to-use and straightforward wizard will onboard new customers. After that, your customer (or tenant) can add additional users to its subscription to give access to the tenant portal based on defined rights.

Veeam Managed Backup Portal for Service Providers

There is no need for configuring a virtual private network (VPN), no firewall configuration or creating VLANs on your side. Everything works over https and uses the same gateway technology of Veeam Cloud Connect.

You can also easily define custom plans per customer to make sure that the delivered service is built on the needs of your customer.

Veeam Managed Backup Portal for Service Providers

Speaking of billing and invoices, if you are in the beginning stage of your new business, integrating billing into your existing systems or building an entirely new system aren’t the easiest tasks to do. Our out-of-the-box billing system is simple and flexible and you can start charging your customers from the very first minute.  Depending on the SLA you agreed upon with your customer, you will be able to specify settings, such as invoice details, invoice summary only or a detailed report of their usage. On top of that, you will be able to create a custom schedule to automatically send those invoices to your customers, and you can even customize the invoices with your company logo.

Streamlined remote monitoring and remote management

The easy-to-use remote monitoring and management capabilities will make it easy for you to use your extensive knowledge of Veeam and offer added value to your customers. You can detect issues with their environments, see if all jobs are running as expected, and even start, stop and retry those jobs.

This will save a lot of time for your engineers because they won’t need to go on site, but they also won’t lose time setting up VPNs, which will result in faster time to resolution, being beneficial for both you and your customers. Service providers can also download the logs to troubleshoot further.

Additionally, the service provider can see everything per tenant (and per tenant’s location) and not only look at alarms and jobs, but also at the entire Veeam Backup & Replication™ infrastructure.

And there is much more: Dashboards give you overviews of intelligent information based on customers, growth and much more.

Veeam Managed Backup Portal for Service Providers

Multi-tenant customer portal

Each tenant or customer has also his or her own portal, which you can customize with your own logo and color scheme. He or she can create additional users and give them specific rights depending on their roles in the company. The tenant has self-service monitoring and configuration available for their environment. Just like a service provider, a tenant has dashboards with valuable information and can look at their jobs and perform related tasks. Tenants also have a full overview of all protected virtual machines in their environment, including the amount of restore points and many more details.

If the tenant is also using a service provider’s Backup as a Service offering, he or she can see the quota that used already.

The tenant also has an overview of invoices is visible, including whether they have paid already or not, just like the service provider can see.

Last but not least, the tenant has a great overview of well the environment is protected against a potential disaster.

Veeam Managed Backup Portal for Service Providers

Backup as a Service

Besides remotely managing and monitoring your customers’ environments you can take this one step further and offer Backup as a Service. Veeam Cloud Connect for backups is fully integrated into this solution, offering you, another possibility as a service provider to deliver additional benefits to your customers!

Easy-to-start

Veeam Managed Backup Portal for Service Providers, available in the Microsoft Azure Marketplace, is designed to simplify your steps in the cloud era, building new businesses and revenue streams. With easy customer onboarding, out-of-the-box billing, remote management and monitoring to monetize your knowledge on Veeam solutions, and full integration with proven Backup as a Service technology, it’s easy to acquire new customers, offer better services to current customers and build new revenue streams in a matter of minutes.

Get started today!

Step 1: Apply for the Veeam Cloud & Service Provider program. It’s FREE!
(if you haven’t already)

Step 2: Once approved, get your free rental key.

Step 3: Provision within Microsoft Azure.

 

See also

Veeam Managed Backup Portal for Service Providers is generally available … And FREE!

A new FREE feature – available NOW: Direct Restore to Microsoft Azure

Source: Veeam

The public cloud is gaining momentum, and many businesses are considering using cloud resources in their own environment. The hybrid model in particular, where you have workloads and services running both on premises and in a public cloud, is becoming more and more popular.

When talking to businesses worldwide, we notice that the biggest use-case for using a public cloud is as an extension for the on-premises data center because businesses need to be very flexible and agile as an Always-On Business. Mostly, on-premises data centers are scaled enough to support production workloads and services but they don’t always have the necessary resources available to support test, development and acceptance scenarios. Sometimes they don’t even have the resources necessary to test (disaster) recovery scenarios. Wouldn’t it be great if we could use cloud services at that point in time in an easy way, without too much effort?

Direct Restore to Microsoft Azure

Veeam has released a new feature called Direct Restore to Microsoft Azure, and it’s available NOW in the Microsoft Azure Marketplace. This feature is specifically designed to restore Veeam backups as a virtual machine (VM) to Microsoft Azure’s Infrastructure as a Service (IaaS), and you can provision this appliance for FREE from the Azure Marketplace. It will be integrated in the next version of Veeam Backup & Replication, but it’s available as a standalone today!

With this new feature, you can restore backups created with Veeam Backup & Replication, Veeam Endpoint Backup FREE and Veeam Backup Free Edition as a VM in the Microsoft Azure classic model. Moreover, these backups can come from VMs running on VMware vSphere, Microsoft Hyper-V or any physical device supported by Veeam Endpoint Backup Free.

This new feature is a fully functional prerelease (not a pre-announcement like we do with many Veeam Backup & Replication features) and will be fully embedded in our next release of Veeam Backup & Replication. But there’s no need to wait – get your hands on this functionality now!

Why deploy your workloads into Microsoft Azure?

There are many reasons why you might want to deploy your workloads into Microsoft Azure and this feature can help you with them.

Some organizations might want to effectively migrate a portion of their on-premises workloads to Microsoft Azure, and restoring the latest backup is a very effective way in doing this.

But there are more use-cases for restoring your backups to Microsoft Azure. For example, you can restore your latest backup of a certain workload to perform disaster recovery testing, or you can use that same restore to test certain updates, patches or upgrades before effectively applying them to your production environment. Others will use this feature to mimic a production workload and allow developers to do their development, testing and acceptance work on it. The great things about these scenarios are that you don’t need to have the resources available on premises, you use a pay-as-you-go model and you can shut down or even remove the environment whenever the work is complete.

How it works

To start, you will need to deploy Veeam Direct Restore to Microsoft Azure from the Microsoft Azure Marketplace. After deployment, you will be able to RDP into this VM to start the feature.

Veeam Direct Restore to Microsoft Azure

Before you use this solution, you will need to create and attach a publish settings file first in the UI so you have access to your subscription. Simply use the wizard, go to the URL and then download and import the file.

Veeam Direct Restore to Microsoft Azure

After that, you will need to upload your backups to the Veeam Direct Restore to Microsoft Azure appliance. There are a few ways you can do this, such as using Azure File Storage, using RDP, attaching a VM disk to the appliance, using a FTP server, or — the easiest way — by using our free solution, Veeam FastSCP for Microsoft Azure.

Please note that you only can deploy this feature in the Microsoft Azure resource manager model so before you use FastSCP for Microsoft Azure make sure you read this blogpost to enable this functionality.

Veeam FastSCP for Microsoft Azure

Lastly, you can use our very easy-to-use wizard to restore the VM to your subscription and define the parameters such as the cloud service, storage account and many more. After following the wizard, the feature will take care of the rest and restore the VM to your Azure subscription.

Veeam Direct Restore to Microsoft Azure

Conclusion

Direct Restore to Microsoft Azure offers an easy way to restore your on-premises backups to Microsoft Azure’s Infrastructure as a Service. This feature is coming to you today as a standalone solution and will be fully integrated into Veeam Backup & Replication in the near future.

For many of you, this will open up a whole new set of scenarios that can help your organization in many different aspects of your IT lifecycle.

To get it now, visit the Veeam Direct Restore to Microsoft Azure page.

Visit Veeam Help Center for more information and system requirements.

A new FREE feature – available NOW: Direct Restore to Microsoft Azure

Veeam Endpoint Backup FREE 1.5 is here!

Source: Veeam

Every time I view the latest download statistics, read through the product reviews on communities such as Reddit or Spiceworks and others, or just watch demo videos on YouTube, I am amazed with the tremendous success of Veeam Endpoint Backup FREE. To tell the truth, we are very proud of getting so much feedback from you, since it keeps us busy delivering the most-demanded functionality to your Windows-based devices.

Today, I would like to introduce our next update, Veeam Endpoint Backup FREE 1.5, and shed a little light on its new features.

What’s new?

As I said before, we are listening to your feedback very attentively, so don’t be surprised when you find your feature in the list below.

Email notifications

This has probably been the most-requested feature since the initial release of Veeam Endpoint Backup FREE last year, and we’re very proud to announce that it’s finally ready to make its debut. You will agree that manual configuration is boring, so with version 1.5 you will be able set the email notifications by only typing in your email address (maybe password, if your SMTP server requires authentication) and get your backup history sent directly to your mailbox. Of course, for custom setups, we leave an option to specify SMTP settings manually.

Veeam Endpoint Backup FREE 1.5

Additional scheduling options

Our scheduler was already very powerful, and almost everything was possible when you worked with the Backup no more often than… option. However, we want to keep making things easier for you, so starting from the new version you will be able to use a weekly schedule in a more robust way by setting your backup job to run on weekdays only or on specific days of the week. Additional care may be necessary when your computer was inactive due to hibernation or being shut down – now you can set the scheduled backup to be created immediately after your computer is awaken or powered on.

Veeam Endpoint Backup FREE 1.5

Another defense against CryptoLocker

Believe me, CryptoLocker is one of those types of malware (ransomware) that you’d never want to get in touch with. The one and only solution so far is to perform a complete restore from the backup.

How about the fact that your backup files can be encrypted too? Of course, while using a Veeam Backup & Replication repository or a shared folder as a destination, you can potentially solve this issue by setting up separate backup accounts and limiting end user access to repositories, but local targets like USB devices remain unprotected.

With Veeam Endpoint Backup FREE 1.5 you have an option to automatically eject your USB device after backup has completed. I blogged previously about CryptoLocker and Veeam Endpoint Backup.

CryptoLocker protection

Customizable destination for standalone full backups

A standalone backup is a great way of creating a backup that never expires and can be stored as an image on any media of your choice. Previously, Veeam Endpoint Backup FREE kept such backups at the location defined in your backup job, but today you can just click the tray option “Backup to another location” and set the desired custom path. This option is also supported when starting standalone full backup through the command line.

Veeam Endpoint Backup FREE 1.5

Veeam Endpoint Backup FREE 1.5

And much, much more…

As usual, there are more features behind the curtain. Version 1.5 has a few noticeable user interface (UI) enhancements such as a job’s progress being shown in the taskbar, the Control Panel’s backup chart can be switched from size to time by right-clicking the chart, and the Wi-Fi network signal being displayed while booted using the Veeam Recovery Media. And speaking of recovery – resize can be performed in gigabytes now, so you won’t need a calculator to count how many megabytes you need to allocate for your terabyte volume.

There are several changes in technical support logic as well. First, you have to agree with application logs being collected and sent to our side. Second, Veeam Endpoint Backup FREE will perform an up-to-date check and ask you to upgrade if you’re running an old version prior to opening a support case.

We’re also giving the batteries for your mobile devices, such as laptops and tablets, some extra attention with this release. In addition to our existing logic that postpones backup jobs when a device’s battery level falls below 20%, Veeam Endpoint Backup FREE now detects when your device is not connected to a charger and suspends the backup job in attempt to reduce power consumption and save battery life.

In this version, we also improved the overall performance of file-level backup and added the experimental feature to skip bad blocks during the backup. The latter is not available by default, however, if you notice backups are failing due to disk corruption, you can request this solution from the support team.

Veeam Endpoint Backup FREE 1.5

Conclusion

Veeam Endpoint Backup FREE 1.5 brings many enhancements, some of which are visible while some others are under the hood. Many of those are direct requests from you and we continue to work and review all the feedback you are sharing with us.

Read Veeam Endpoint Backup education series:

Veeam Endpoint Backup FREE 1.5 is here!

Using Veeam FastSCP for Microsoft Azure with Azure Resource Manager

Source: Veeam

When Veeam released Veeam FastSCP for Microsoft Azure a couple of months ago, we still deployed our VMs (virtual machines) in the classic ASM (Azure Service Management) model. Microsoft recently released a new model called ARM (Azure Resource Manager). I’m not going into depth about the differences between the two models, but I did want to point out that a VM deployed in the ASM model is deployed differently in the ARM model.

Microsoft views the ARM model as the future to deploy new compute resources. Unfortunately, because of the differences in deployment, Veeam FastSCP for Microsoft Azure doesn’t work anymore out-of-the-box. For this reason, you’ll need to make some changes inside the VM to get it working again.

Here is the procedure to take advantage of Veeam FastSCP for Microsoft Azure with Microsoft ARM-deployed VMs.

Create firewall rules

In the classic model, firewall rules were called endpoints, and they needed to be created per VM. In the ARM model, you can create a security group that you can use to create firewall rules for all VMs in that resource group.

In my example, I have a resource group called Veeam-VMBP and I created a network security group with the exact same name. Here, you’ll want to add an inbound rule to make sure that your traffic is from the computer where you are running FastSCP to the VM on port 5986 (default HTTPS Windows Remote Management).

Veeam VMBP - network security group

As an example, see the below rule that I created:

Add inbound security rule

Install or create a (self-signed) certificate and enable PowerShell remoting

In the classic model, when you deploy a VM, PowerShell remoting is configured for you. In the new model it is not, so you will need to do it yourself.

NOTE: This process will vary, depending on whether you use a publicly signed o self-signed certificate. Since most cases are with a self-signed certificate, I will discuss this variation. When you want to use a publicly signed certificate, the process is much easier because you only need Set-WSManQuickConfig –UseSSL to get things working.

Below you will see the PowerShell one-liners I used to configure my deployed Windows Server 2012 R2:

  • $Cert = New-SelfSignedCertificate -CertstoreLocation Cert:LocalMachineMy -DnsName "FastSCP-Server"
  • Export-Certificate -Cert $Cert -FilePath C:tempcert
  • Enable-PSRemoting -SkipNetworkProfileCheck –Force
  • New-Item -Path WSMan:LocalHostListener -Transport HTTPS -Address * -CertificateThumbPrint $Cert.Thumbprint –Force
  • New-NetFirewallRule -DisplayName "Windows Remote Management (HTTPS-In)" -Name "Windows Remote Management (HTTPS-In)" -Profile Any -LocalPort 5986 -Protocol TCP

Some explanation:

  • The first line creates a self-signed certificate with the DNS name of my server (in this case, FastSCP-Server). It then stores it in the certificate store.

NOTE: Add the certificate details to a variable called $Cert to use it further.

  • The second line exports the certificate to a location (in this case C:temp). If you have an error on this line, note that the directory has to exist upfront, it will not be created.
  • Third line will enable PowerShell remoting. I used the -Force to skip the user prompts and -SkipNetworkProfileCheck to ensure that PowerShell doesn’t complain when your network connection type is public (which it probably will be)
  • The fourth line creates the HTTPS listener, which won’t be created automatically, only the HTTP listener and connects the certificate to it
  • Finally, the fifth line creates a new Windows Firewall rule that opens Windows Remote Management over HTTPS

And Poof! You can once again use Veeam FastSCP for Microsoft Azure.

Connecting to the server

Below you can see that I can connect to my server again and I have access to the data on my VM.

Veeam FastSCP for Microsoft Azure

Conclusion

Veeam FastSCP for Microsoft Azure works out-of-the-box when used with a Microsoft Azure VM deployed in the classic model. However, when you deploy a VM in the Azure Resource Manager model, things are a bit different and Remote PowerShell is not configured anymore. To be able to take advantage of Veeam’s solution, you will first need to take a few quick steps to manually enable it.

Using Veeam FastSCP for Microsoft Azure with Azure Resource Manager