Three Key Takeaways from Cox Communications’ Customer Presentation

Source: Cisco
I recently spoke with a select group of Cox Communications’ customers. The audience consisted of CXOs in gaming, healthcare, education, and the public sector. I was impressed with the dedication and commitment they showed to urgently solving the very difficult challenges of thriving in a world of digital disruption. Here are the top three insights […]Three Key Takeaways from Cox Communications’ Customer Presentation

To the Connected Women of Cisco and Beyond – You are IT – Lead, Connect, Inspire.

Source: Cisco
Every person has a few key events in their professional lives they will remember forever. Being the first male to host this year’s Cisco Empowered Women’s Network (CEWN) event is one of these moments for me. If you’re not familiar with CEWN, it is a network of Cisco customers, partners, and employees joining together to […]To the Connected Women of Cisco and Beyond – You are IT – Lead, Connect, Inspire.

Cisco Accelerates Digital Transformation with Enterprise Agreement Launch

Source: Cisco
This is exciting. It has been just over a year since my first blog in which I stated, “To win in today’s market where disruptive startups and agile competitors are advancing on all sides, digitizing the enterprise to infuse greater agility and innovation is critical. This means transforming your operating model, which includes reimagining products […]Cisco Accelerates Digital Transformation with Enterprise Agreement Launch

Viptela – A Key Piece of Cisco’s Digital Business Transformation

Source: Cisco
Visualize the last puzzle you worked on. Now, remember how good it felt when you snapped a key piece into place. The fit was snug, it completed a strategic section, and opened up new areas to be assembled. This is how I feel about Cisco’s plan to acquire Viptela—a company that delivers cloud-based Software-Defined Wide […]Viptela – A Key Piece of Cisco’s Digital Business Transformation

Voice of the Customer: Key Insights from the Cisco Beat at Allianz

Source: Cisco
As Chief Digital Officer for Cisco, nothing is more important to my work than listening to and understanding our customers. Digital disruption is a strategy driven by the voice of the customer and it means you must listen more intently than ever before. This is why I hosted the March Cisco Beat—our monthly company employee […]Voice of the Customer: Key Insights from the Cisco Beat at Allianz

Empowering Employees To Execute with Actionable Accountability

Source: Cisco
To enable actionable accountability, establish clear measurement criteria based on roles and responsibilities. Then enable people to act and challenge the metrics to align to a new business model allowing them to measure that progress. Remember that criteria should be cross-functional and applied through organizational lines of authority. In addition, measurements should roll up and […]Empowering Employees To Execute with Actionable Accountability

Implications of an Agile Culture

Source: Cisco
Recently, I met with many industry analysts, customers, and press at Gartner Symposium/ITxpo. In numerous conversations, I was asked about the organizational implications of changing company culture and how this relates to digital business transformation. As you create a culture of agility (see previous blog), what organizational changes will a more aware, informed, and responsive […]Implications of an Agile Culture